Our Privacy Policy

What personal information do we ask for?

When you have searched for prices and availability and are ready to confirm your booking, we will ask for your name, your postal address, your mobile telephone number and e-mail address. We'll also need your credit/debit card details (including card number, cardholder name and expiry date) in order to take payment and confirm the booking on-line. If you're paying by debit card we may need to take the start date and issue number of the card.

We ask you for your telephone number in case we need to contact you urgently regarding your booking.

How do we protect customer information?

All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. All browsers offer mechanisms to validate that the connection is encrypted - although the approach does vary for each browser vendor. Another indicator is that our secure pages will not display a security alert message. We also have a dedicated Firewall security software in place to protect our internal information from the Internet.

Will District Cars use the information I give for direct marketing?

Yes, but only to send you details of the products we offer. If you find that you'd rather not have any contact with us, apart from that which is necessary for us to give you our normal level of service please write to us.

Will District Cars disclose any of this personal information to third parties?

We will only disclose your name and booking details to our partners and suppliers for operational purposes. We will not pass on your details to other companies for their marketing purposes.

We do not store any credit card numbers as all payments are processed through our PCI (Payment Card Industry) compliant payment provider.

Does the District Cars website use cookies?

Yes, the District Cars website uses temporary cookies, which are only used during the booking process. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information (ref. Cookie Central).

Contact Details

Call us

Call 020 8668 6686 to make, view, amend or cancel a booking.

Email us

Please email bookings@districtcars.co.uk for any booking-related enquiry.

Please email customerservice@districtcars.co.uk with general enquiries, requests or compliants.

Write to us at

District Cars
Coulsdon Town Centre
155A Brighton Rd
Coulsdon
CR5 2NH